Quay Hotel And Spa - Conwy

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quay Hotel And Spa - Conwy

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Overview

The 4-star Quay Hotel And Spa provides guests with a contemporary accommodation featuring 24-hour reception, a doctor on call and wedding services. Featuring art deco architecture, the hotel was renovated in 2010.

The hotel’s spectacular location offers quick access to a museum and a castle. Such Conwy sights as Llandudno Swimming Centre and Great Orme are all within reach.

Due to its location 60 km from Chester airport, fast access to the Quay Hotel And Spa is provided.

Rooms

The hotel offers 74 rooms that are luxurious and chic in design, and feature complimentary wireless internet, a laptop-size safe, television, a private balcony and a lounge area. Some rooms overlook the sea. They have carpet floor and classical furniture.

Eat & Drink

The elegant restaurant offers delicious meals. A variety of dishes are served in Grill Room Restaurant and The Olive Grove Deli & Cafe, which are 5 minutes’ walk away.

Services

Guests can rent limousines on the premises.

Relax

Quay Hotel And Spa indulges guests with an outdoor heated swimming pool, a sundeck and an indoor heated pool as well as a health club, a spa centre and a treatment room.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   74.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Early check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Barber shop
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Lobby
  • Female traveler room/floor
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Hiking
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Sun terrace
  • BBQ facilities
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Courtyard view
  • Marina view
  • Interior view

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Toilet

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Quay Hotel And Spa - Conwy Conwy location
Show big map »

Hotel Address:

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

Get directions
City Center
  • Conwy
    1.1 km
Airports
  • Chester (CEG)
    58.1 km
  • Liverpool John Lennon (LPL)
    65.2 km
  • Bus stop
    3.5 km
Restaurants
  • Grill Room Restaurant (cuisine: Welsh)
    30 m
  • The Tea Station
    480 m
Ski areas
  • Llandudno ski slope
    3.6 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    74

Hotel Awards

UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel And Spa

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Quay Hotel And Spa photos Room
Classic Double Room
Courtyard view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

This double room has a bathrobe.

Classic Marina Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Classic First Floor Penthouse
Courtyard view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

The Classic Rooms offer views over the tranquil Zen court yard. Most have private balconies, terrace areas or a Juliet balcony. All Classic Rooms have a spacious en-suite bathroom with a bath and shower and include luxury Aromatherapy Associates toiletries. Rooms are located on the Ground Floor or can be accessed by a lift. Please note these rooms do not have views of the Conwy Estuary; please book an Executive, Suite or Penthouse to guarantee this view. Please mention any special requests at the time of booking

Classic Adjacent First Floor Penthouse
Marina view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Room Description:

The Classic Marina Rooms are situated on the ground floor, adjacent to the private access road leading to the Deganwy Marina, where the boats are moored. All offer a furnished terrace area with direct access to the marina. All Classic Rooms have a spacious en-suite bathroom with a bath and shower and include luxury Aromatherapy Associates toiletries. Please note these rooms do not have views of the Conwy Estuary; please book an Executive, Suite or Penthouse to guarantee this view. Please mention any special requests at the time of booking.

Quay Hotel And Spa photos Room Penthouse
Penthouse
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Grab bars in bathroom
  • Toilet
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Television
Quay Hotel And Spa photos Room
Penthouse Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Dining table
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
Room Description:

This suite features a balcony, bathrobe and iPod dock.

Classic One Room First Floor Suite
Courtyard view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

With views over the tranquil Zen courtyard, this room includes a spacious en suite bathroom with a bath and a shower. Most rooms have a private balcony or a terrace area. Others have floor-to-ceiling windows with a Juliet balcony. The rooms are accessed via a lift and 1 room is situated on the ground floor with an adapted shower room suitable for guests with mobility issues. The ground floor room does not have a view over the courtyard.

Quay Hotel And Spa photos Room
Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Grab bars in bathroom
  • Toilet
  • Bedding:Double size sofa bed
  • Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Suite|Suite

Quay Hotel And Spa photos Room
Superior Double Room
Courtyard view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Superior|Superior Room - Port View

Superior First Floor Penthouse
Marina view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

This 1st floor room has a private balcony and offers elevated views of Deganwy Marina. Each room has a spacious en suite room with luxurious Aromatherapy Associates toiletries. One of this room type has a fully adapted bathroom with shower, suitable for guests with restricted mobility. To request this, please use the Special Requests section when booking (subject to availability). Please note one Superior Double Marina Room has views of theConwy Estuary. The remaining Superior Rooms do not have views of the Conwy Estuary. Please book an Executive, Suite or Penthouse to guarantee this view.

Superior First Floor Suite
Marina view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

This first floor room has a private balcony and offers a view of Deganwy Marina. Each room has an en suite bathroom that includes complimentary Aromatherapy Associates toiletries. Some rooms come with a wetroom, which is suitable for guests with restricted mobility. This room is available on request. Please note you may be allocated this room type.

Quay Hotel And Spa photos Room
Executive Double Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Grab bars in bathroom
  • Toilet
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Deluxe|Executive Room

Quay Hotel And Spa photos Room
Luxury First Floor Suite
Sea view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Private terrace
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Lounge area
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This luxury suite features a spacious lounge area, overlooking Conwy Estuary and Conwy Castle. Situated on the ground or first floor, it offers a private terrace or a balcony. Please note that some suites only have access via a staircase, not a lift.

Quay Hotel And Spa Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Plas Mawr1.0 km
  • Royal Cambrian Academy1.1 km
  • Just Shopping1.2 km

Popular areas

  • City Center1.0 km

Places of interest

  • Conway Yacht Club Ltd500 m
  • Das kleinste Haus in GB800 m
  • National Trust: Conwy Suspension Bridge1.2 km
  • Royal British Legion1.2 km

Convention centers

  • Conwy Visitor Centre1.2 km

Monuments and Landmarks

  • Deganwy Castle1.1 km

Local attractions

  • West Shore Beach2.9 km
    West Shore, Llandudno
  • Oriel Mostyn Gallery3.4 km
    12 Vaughan Street
  • Venue Cymru3.5 km
    The Promenade, Llandudno
  • The Deck Arcade3.3 km
    Llandudno Pier, Llandudno
  • Mostyn Street 3.5 km
    LlandudnoWales

Near the hotel

  • Conwy Mussels 960 m
    The Quay
  • Plas Mawr1.1 km
    High Street
  • Conwy Castle1.2 km
    Conwy Castle Rose Hill Street
  • Conwy Tourist Information Centre1.2 km
    Rose Hill Street
  • Smallest House in Britain1.0 km
    10 Lower Gate Street
  • Royal Cambrian Academy of Art1.1 km
    Crown Lane
  • Conwy Town Walls1.2 km

Restaurants nearby

  • Grill Room Restaurant30 m

    Address: Deganwy Quay
    Phone: 01492 564100

    51% likes this, based on 141 reviews
    Cuisine: Welsh

  • Rozi_s Tandoori480 m

    Address: 117 Station Road
    Phone: 01492 582036

    74% likes this, based on 13 reviews
    Cuisine: Indian

  • Paysanne570 m

    Address: 147 Station Road
    Phone: 01492 582079

    87% likes this, based on 111 reviews
    Cuisine: French

  • The Tea Station480 m

    Address: 135 Station Road
    Phone: 01492 584844

    71% likes this, based on 41 reviews

  • The Olive Grove Deli & Cafe480 m

    Address: 81 Station Road
    Phone: 01492-572555

    93% likes this, based on 38 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    74

Hotel Awards

UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel And Spa

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Hotels nearby
Cities nearby
  • Betws-y-Coed hotels - 21 km
  • Prestatyn hotels - 29 km
  • Ruthin hotels - 39 km
  • Llangefni hotels - 32 km
  • Llandudno hotels - 5 km
  • Colwyn Bay hotels - 7 km
  • Caernarfon hotels - 33 km
  • Llanberis hotels - 27 km
  • Rhos-on-Sea hotels - 6 km
  • Deganwy hotels - 2 km

Quay Hotel And Spa Reviews

Guest reviews are submitted by our customers after their stay at Quay Hotel And Spa

Average guest rating

7.8out of 10
Fabulous
Based on 89 reviews

Guest reviews

  • Older travelers
    9.2

    The view was excellent and the service was good too. (Blond short hair lady is excellent)

    The food - good but not the best. Coq au vin are good but one chicken leg, two mouths and done. More chicken. My husband said baby meals.

  • Older travelers
    8.0

    We were only there for one night but would come again.

  • Single
    9.4

    The local scenic coastline and countryside

    Very relaxing and tranquil

  • Older travelers
    8.2

    Particularly impressed with the decor.

    Evidence of cleaning materials, which lowered the tone.

  • Older travelers
    5.4

    sorry the room we had was far too small for the £125 we paid ,and that did not inc breakfast, the staff at reception were not verry frendly at all how ever we did enjoy an evning meal there and the staff there wre much much better we left the hotel at 4 am the next morrning

  • Family with children
    7.4

    The hotel, food and facilities were excellent. the treatments we received in the spa were very relaxing and comfortable.

    Not being able to access the pool with my 12 year old granddaughter as the times were restricting,service in the bars and restaurant was slow we waited a long time for both lunch and dinner

  • Older travelers
    8.8

    The comfort of the room, the very good food and the spa

    The hotel was a little let down by the service in the bar and restaurant, whilst this did not detract from an enjoyable stay it compared poorly to the front of house service, thats not to say it was unacceptable, just not quite as good as I was led to expect by the excellent reception team.

  • Older travelers
    6.0

    Good view from room, general ambience good

    Lack of covered walkway to room. Polished marble floors in lobbies dangerous in wet weather. Restaurant very poor: served 'gone off' steak, no managerial response at all: 'manager' eventually talked to us, but then left rotten meat on table! £15 for green leaf salad excessive. Soufflee cold and raw in middle. 'Five welsh cheeses' were only two pieces each of three cheeses: no blue cheese but it was served at breakfast time next day! Junior waitress bothered us twice during dessert about bill, first time we asked to leave it til the end, then she came back and asked us if we'd like our bill while we were still eating. not very impressed by heavy disco beat audible presumably from room above.

  • Older travelers
    7.8

    My wife used the facilities at the Quay #spa and was extremely impressed both with the staff and the actual treatment

    The restaurant. Without doubt time needs to be spent in addressing the layout of tables , the menu and the staff need to be retrained

  • Older travelers
    7.4

    Spacious comfortable suite with excellent views across the estuary to Conwy Castle. Food good. Quiet situation for the bedroom wing adjoining the river. Separation of some bedtrooms from the Conference area.

    Staffing appears disorganised and undertrained. Hotel had a kiss-me-quick wedding party which threw pressure on the Reception and Grill Bar area and staff. Cost for dinner and breakfast had not been registered in time for check-out. Access to one bedroom wing required a short walk in the open.

  • Couple
    4.2

    Location is good for exploring the area.

    The hotel is hugely overpriced, perhaps therefore increasing expectations. Rooms are very basic, with a poor shower in the bathroom that you'd expect from a 2 star property. As a frequent traveller and having stayed in many hotels across the world this is a great example of rip-off Britain! A reminder of why we do not travel as much as we'd like in the UK. The hotel is not worth more than 60-70 GBP per room per night.

  • Older travelers
    9.2

    The location was fantastic with superb views of the estuary and Conwy Castle.The staff were extremely pleasant and helpfull.The food was very good ,if not exceptional.Breakfast was excellent and good value if included in the room rate

    Nothing worth mentioning.Ive read other review and cannot understand what there was to complain about

  • Couple
    7.4

    Great location,hotel nice and clean,staff friendly, welcoming and helpful. Restaurant has a modern twist with a very nice view. Food was delisious however service a bit disjointed (maybe thus wedding at the hotel).

    No hairdryer and empty minibar in a executive room.

  • Older travelers
    8.2

    It was convenient to both Conwy and LLandudno. We were able to walk along a path to get to the beach area and town if we wanted to.

    There did not seem to be any outside grass area to relax and sit in a group setting. Since we did not have a balcony, something casual like that would have been nice.

  • Older travelers
    9.6

    The location of The Quay Hotel is absolutely idyllic, looking out across the marina from the Grill Bar was wonderful. It is also in a very central location and many other beauty spots in Wales are easily accessed from the hotel. The staff were polite and friendly and our room was very comfortable. We used the leisure facilities, they were also good, although I would imagine it would be crowded at peak times as the suite was not very big.

    My only grumble about the hotel: on arrival we noticed that the hotel were having a tribute night (Robbie Williams look alike) and dinner, it was being advertised at £35 per head. We booked for this and arrived at the advised time of 7.30. There were no menus on the table, no one knew what they were being given to eat until it arrived, and there was absolutely no choice, everyone got soup, salmon and the same dessert. We did ask if there was an alternative but when the waiter went to check he apologised and said there was nothing else. Although the food was lovely and the entertainment good, it was a bit annoying - £70+ quite dear on top of you room cost etc.

How to reach hotel

hotel Quay Hotel And Spa - Conwy Conwy location
Show big map »

Hotel Address:

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

Get directions
City Center
  • Conwy
    1.1 km
Airports
  • Chester (CEG)
    58.1 km
  • Liverpool John Lennon (LPL)
    65.2 km
  • Bus stop
    3.5 km
Restaurants
  • Grill Room Restaurant (cuisine: Welsh)
    30 m
  • The Tea Station
    480 m
Ski areas
  • Llandudno ski slope
    3.6 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    74

Hotel Awards

UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel And Spa

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge